By placing an order with Detox Tech BD or using our services, you agree to these terms together with our Refund & Returns Policy and Warranty Policy.
1. Pricing and stock
Prices, promotions, product variants, and stock availability may change without prior notice. An order is only confirmed after stock and payment conditions are verified.
2. Delivery
Estimated delivery times can be affected by courier delays, weather, warehouse handling, holidays, strikes, or other circumstances outside our control. We will assist customers where possible but cannot guarantee third-party courier performance.
3. Refusal or cancellation of service
Detox Tech BD may refuse or cancel an order when required information or payment is not supplied, fraud is suspected, stock becomes unavailable, or store policies are not followed.
4. Refund and warranty compliance
Customers must follow the procedures, reporting windows, packaging requirements, and exclusions stated in our Refund & Returns and Warranty policies.
5. Warranty responsibility
Where a warranty is provided by a brand, distributor, or official service partner, Detox Tech BD may facilitate the claim process. The final repair/replacement decision can depend on the applicable brand or service-center assessment.
6. Product information
Manufacturers may revise packaging, firmware, accessories, specifications, or cosmetic details. We aim to keep listings accurate but minor manufacturer-led changes that do not materially alter the advertised function may occur.
7. Customer responsibility
Customers are responsible for checking compatibility, dimensions, system requirements, connectivity, supported platforms, and official specifications before ordering.
8. Policy updates
These terms may be updated as our operations or applicable requirements change. The version published at the time of a transaction will be used where appropriate.